hello, I'm Niki
I’m a UX Researcher with 4 years of experience working in product teams, leading end-to-end research from problem definition to insight delivery.
My work focuses on uncovering friction in complex product ecosystems and helping teams move from assumptions to informed decisions.
Work
Rewards Experience Optimization - Strategic Research (2025)
Led research within the Rewards & Offers vertical, identifying key user friction points and informing feature improvements and roadmap decisions.